7:00 I've decided to do a backup before anything else. So I bring my USB disk in to work and fire up Ghost (which is my backup tool). Har. Ghost needs .NET. So much for that idea. Time to abort the started removal and subsequent cancel of SEP from yesterday -- it sat all night with a "1 minute to complete" message. Now it's hung with a "Closing network connections..." message box.
7:30 I reboot the computer in safe mode. Let's see if that helps. Nope, no difference. Back to normal mode.
8:00 I could install .NET 1.1 now (after the reboot), and could start a backup. Microsoft called, but I sent them off until 1 PM.
UPDATE
After Microsoft "played" on my computer remotely for awhile it wouldn't even reboot anymore -- and they suggested to start over and install the O/S and everything again. They also agreed not to charge my credit card (they better not!) . I purchased a new hard drive and kept the old one as a backup of all my stuff (in addition of the Ghost backup) + plus I increased the disk space on my laptop this way.
Now (3 months later) everything is all running again, but withoug Symantec Endpoint Protection. I'll try that one day on a virtual machine...
Print | posted on Tuesday, January 1, 2008 11:36 AM